Adiel

Privacy Policy

Last updated: October 31, 2026

This Privacy Policy explains how Adiel (“Adiel”, “we”, “us”) collects, uses and protects your information when you use the Adiel app (the “App”) and our website adielapp.com, including its waitlist (together, the “Services”).

If you have any questions, contact us at hello@adielapp.com.

Our promises to you

• We don’t sell your data.
• We don’t use your data for advertising, and we don’t track you across other apps or websites.
• What you share is used only to run Adiel and make it personal to you.
• We don’t use what you share to train AI models.

1. Information we collect

Information you give us. This includes your name, your gender, the areas of life you care about, your answers to the questions in the App, the dreams you describe, your messages, and the content you choose to save. If you join our waitlist, we collect your email address.

What you share may include sensitive information. You choose what to share, and we use it only to provide and personalize the Services.

Sign-in. If you sign in with a third-party account, such as Sign in with Apple, we may receive an email address from that service.

Purchases. Payments are processed by Apple. We never see or store your payment card details. We receive information about your subscription, such as whether it is active.

Information collected automatically. When you use the App, we collect technical information such as an anonymous account identifier, your device model, operating system and network type, how you use the App (for example, which screens you open), and crash and error reports. When you visit our website, we count visits without using cookies. Our service providers may also receive your IP address when the App or website connects to them.

2. How we use your information

We use your information to:

• provide the Services and keep your account and content;
• personalize your experience, including Adiel’s messages, affirmations, audio stories and suggestions;
• manage your subscription;
• respond to signs that you may be in danger, by pointing you to real help;
• keep the Services secure and prevent abuse;
• understand how the App is used, fix problems and improve it;
• contact you about the App if you joined our waitlist;
• comply with the law.

3. Artificial intelligence

Adiel’s messages, affirmations, audio stories and other personalized content are generated by artificial intelligence. To create them, the information you share (such as your messages, your answers and your dreams) is sent to a third-party AI provider. The provider uses it to generate content for you, under terms that do not allow it to use your data to improve its own products.

4. Legal bases (EU, UK and similar laws)

Where these laws apply, we process your information:

• to provide the Services you asked for;
• with your consent, including for the sensitive information you choose to share, and for our waitlist emails;
• for our legitimate interests in keeping the Services secure, working and improving;
• to comply with legal obligations.

You can withdraw your consent at any time by deleting your account or contacting us.

5. How we share your information

We share your information only with service providers that help us run the Services, such as cloud hosting, AI, payment and subscription management, analytics, crash reporting and email providers. They may use it only to provide their services to us, and they are required to protect it with the same or equal protection as described in this policy.

We may also share information if required by law, to protect someone’s safety or rights, or as part of a merger, sale or transfer of our business. In that case, this policy will continue to apply to your information.

6. International transfers

Our servers are located in the United States, and our service providers may process information in other countries. When we transfer information from the EU, the UK or Switzerland, we take steps to protect it as the law requires.

7. How long we keep your information

We keep your information while your account is active, or as long as needed to provide the Services and for the purposes described in this policy. When it is no longer needed, we delete it or make it anonymous. We may keep some information for longer where the law requires it.

8. How we protect your information

We use reasonable technical and organizational measures to protect your information, including encryption in transit. No system is completely secure, so we cannot guarantee absolute security.

9. Age requirement

The Services are only for people aged 18 or older. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it. If you believe a minor is using the App, please contact us.

10. Your rights

Depending on where you live, you may have the right to:

• access the information we hold about you and get a copy of it;
• correct it;
• delete it;
• restrict or object to how we use it;
• withdraw your consent;
• appeal our decision on your request;
• complain to your local data protection authority.

You can view and change many of your answers directly in the App. For anything else, contact us at hello@adielapp.com. We will respond within the time required by applicable law, and we will never treat you differently for using your rights.

Providing your information is voluntary, but without it we cannot personalize the Services, and some features may not work.

United States residents. Depending on your state, you may have additional rights, such as to know, access, correct or delete your information, or to opt out of its sale or use for targeted advertising. We do not sell your information or use it for targeted advertising.

Do Not Track. We do not respond to “Do Not Track” browser signals, because we do not track you across other websites or apps.

11. Deleting your account

You’re in control of what you share. You can delete any Role Play, along with all its messages, at any time in the App.

You can delete your account at any time from the App’s settings, or by contacting us at hello@adielapp.com. Deleting your account deletes your profile and content, except information we are required by law to keep.

Deleting your account does not cancel your subscription. Subscriptions are managed by Apple: you can cancel yours in your iPhone’s Settings, under your Apple Account, in Subscriptions.

If you joined our waitlist, you can unsubscribe using the link in any of our emails.

12. Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

13. Contact us

If you have any questions about this policy or your information, contact us at hello@adielapp.com.